All Features. Every Plan.
Unlimited assets, unlimited users, full platform access. Pricing is tailored to your deployment after a personalized demo.
DEDICATED DATABASE PER CUSTOMER • FREE MIGRATION • STRIPE BILLING
Professional
Full platform access for any size operation. All features, unlimited scale.
- Unlimited monitored assets
- Unlimited users
- Unlimited TwinEdge OS edge licenses
- Dedicated database (tenant isolation)
- Full cloud analytics + dashboards
- Asset management console
- Full Operations Intelligence — asset registry, work orders, AI agents, physics analytics
- Physics-based analytics + ML anomaly detection
- SAML SSO included
- Full API access
- Standard support (email, 24hr SLA)
- Self-service onboarding + documentation
- Free migration from existing CMMS or legacy system
Enterprise
Everything in Professional, plus dedicated infrastructure and white-glove service.
- Everything in Professional, plus:
- Optional dedicated database server
- Dedicated support engineer (4hr SLA)
- Dedicated account manager + quarterly business reviews
- Dedicated onboarding manager + training sessions
- Dedicated migration engineer
- Contractual 99.9% uptime SLA
- SAML SSO + SCIM directory sync
- Custom integrations + priority API support
- Custom data retention policies (5+ years)
- Data residency options
- Custom compliance reporting (SOC 2, HIPAA)
- Priority feature requests
How Pricing Works
Request a Demo
Tell us about your operation. We'll show you the platform tailored to your industry.
We Scope Your Needs
Based on your asset count, sites, and infrastructure needs, we build a custom proposal.
Start with Stripe
Transparent billing through Stripe. No hidden fees, no surprise charges.
Included in Every Plan
What Sets Enterprise Apart
Both tiers get all features and unlimited scale. Enterprise adds dedicated infrastructure and white-glove service.
| Feature | Professional | Enterprise |
|---|---|---|
| Monitored Assets | Unlimited | Unlimited |
| Users | Unlimited | Unlimited |
| Edge Device Licenses | Unlimited | Unlimited |
| Features | All features | All features |
| Database | Dedicated (shared server) | Optional dedicated server |
| Cloud Analytics | Full analytics + dashboards | Full + priority enhancements |
| Operations Intelligence | Complete (registry, WOs, hierarchy, GIS, AI agents) | Complete + custom workflows |
| Support | Email (24hr SLA) | Dedicated engineer (4hr SLA) |
| Account Manager | — | Dedicated + QBRs |
| Onboarding | Self-service + docs | Dedicated manager + training |
| Migration | Free migration | Free + dedicated engineer |
| Uptime SLA | 99.5% | 99.9% contractual |
| SSO | SAML SSO | SAML SSO + SCIM |
| Data Retention | Standard | Custom (5+ years) |
| Compliance | Standard | Custom reporting (SOC 2, HIPAA) |
| Data Residency | — | Available |
Request a Demo
See TwinEdge in action for your industry. We'll follow up within 1 business day.
Switching from another platform? We migrate for free.
Assets, work orders, maintenance history, sensor configurations — everything moves to your dedicated TwinEdge database.