Cookie Policy
Last updated: January 2026
1. What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.
2. How We Use Cookies
TwinEdge AI uses cookies and similar technologies to:
- Authenticate users and maintain secure sessions
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve our Services based on user behavior
- Deliver relevant marketing content
3. Types of Cookies We Use
| Category | Purpose | Duration |
|---|---|---|
| Essential | Required for authentication, security, and basic functionality | Session / 7 days |
| Functional | Remember preferences like theme, language, dashboard layout | 1 year |
| Analytics | Understand usage patterns, page views, feature adoption | 2 years |
| Marketing | Deliver relevant ads, measure campaign effectiveness | 90 days |
4. Specific Cookies We Use
4.1 Essential Cookies
| Cookie Name | Purpose | Provider |
|---|---|---|
| twinedge_session | Authentication session token | TwinEdge AI |
| csrf_token | Cross-site request forgery protection | TwinEdge AI |
| __stripe_mid | Payment fraud prevention | Stripe |
4.2 Analytics Cookies
| Cookie Name | Purpose | Provider |
|---|---|---|
| _ga, _gid | Website analytics and user identification | Google Analytics |
| ph_* | Product analytics and feature usage | PostHog |
5. Managing Cookies
You can control cookies through several methods:
5.1 Browser Settings
Most browsers allow you to block or delete cookies. Here are links to cookie management for popular browsers:
5.2 Cookie Preferences
You can adjust your cookie preferences using our cookie consent banner that appears when you first visit our site. Click the cookie icon in the bottom-left corner to update your preferences at any time.
5.3 Opt-Out Links
6. Impact of Disabling Cookies
If you disable essential cookies, some features of our Services may not work properly:
- You may not be able to log in or stay authenticated
- Your preferences may not be saved between sessions
- Security features may be impaired
Disabling analytics and marketing cookies will not affect core functionality.
7. Third-Party Cookies
Some cookies are set by third-party services we use:
- Microsoft: Authentication via Entra ID
- Stripe: Payment processing and fraud prevention
- Google: Analytics and performance monitoring
- PostHog: Product analytics
These third parties have their own privacy policies governing their use of cookies and your data.
8. Updates to This Policy
We may update this Cookie Policy from time to time. We will notify you of significant changes by updating the "Last updated" date and, where appropriate, through our cookie consent banner.
9. Contact Us
If you have questions about our use of cookies, please contact us at:
TwinEdge AI
Email: privacy@twinedge.io