Comfort tickets hide equipment degradation
Hot and cold complaints arrive before teams see chiller efficiency loss or pump wear.
Comfort tickets arrive before anyone sees chiller efficiency loss. Utility bills rise while the waste has no work order. TwinEdge reads BACnet and cameras, shows why the room is hot, and turns extra kWh into a reviewed job. It is not a second BMS. A person still approves.
TwinEdge does not replace SCADA, BMS, GIS, billing, or the CMMS you already trust. It connects the finding to the repair and the budget.
Hot and cold complaints arrive before teams see chiller efficiency loss or pump wear.
Utility bills rise while equipment-level waste remains unassigned to work orders.
BMS, CMMS, and contractor reports rarely share one asset and evidence record.
Portfolios need prioritized dispatch instead of routine truck rolls, and local history when the WAN drops.
TwinEdge reads the machine, explains extra cost, turns that into a work order, and uses the same record when you decide to repair or replace.
TwinEdge OS speaks BACnet, Modbus, and cameras, and local history stays up if the WAN drops.
Comfort, energy, and equipment identity stay on one record.
TwinEdge shows why the space is off, drafts the job, and waits for a person.
A reviewed work order, offline execution, and closeout evidence in the plant room.
Replace on condition and track energy and carbon on the same building record , a person still spends and still files.
Catch chiller and pump wear so a comfort crisis becomes a planned repair.
Find extra kWh on chillers, towers, and pumps, then send a reviewed job.
TwinEdge drafts and Field closes, so the crew stops rolling trucks to healthy plant rooms.
No. TwinEdge works above BMS, meters, and CMMS to add twins, analytics, maintenance handoff, and evidence. Keep the BMS you already trust.
Chillers, condenser and chilled-water pumps, cooling towers, and related mechanical plant with usable telemetry are common first sites.
No by default. Facility-edge advice stays in an approval queue, with kill switches. Life-safety points stay status-only.
Discuss your sources, assets, and the outcomes your team wants to improve.