TwinEdge services

Activation services for the first source, asset class, and governed workflow.

TwinEdge services help customers assess data readiness, connect sources, activate a first analytics workflow, deploy TwinEdge OS where needed, and transfer the operating loop to customer teams.

Services accelerate the first operating loopScope the source, prove the asset class, validate governance, and transfer the workflow to operations.ASSESSMENTOPERATIONAL HANDOFFDiscoverSourcesMapAssetsPilotWorkflowEnableUsersOperateSupportGovernance and evidence railDiscovery, source access, model fit, activation, enablement, security review

Discovery

Source access

DataOps readiness

Pilot workflow

Enablement

Handoff

Services are scoped around operational activation, not generic consulting.

Platform proof

One connected industrial AI platform instead of disconnected point systems.

TwinEdge gives asset-intensive teams the product coverage they need in one operating layer: data connection, digital twins, governed AI, EAM, field work, compliance, planning, edge runtime, APIs, and MCP.

1

Operating record

Shared context across data, assets, AI, work, and reporting.

10+

Product surfaces

DataOps, OS, agents, EAM, Field, Water, Quality, Capital, ESG, APIs.

0

Manual re-stitching

The same asset context follows every downstream workflow.

TwinEdge connected platform boardTwinEdge gives asset-intensive teams the product coverage they need in one operating layer: data connection, digital twins, governed AI, EAM, field work, compliance, planning, edge runtime, APIs, and MCP.TwinEdge connected platform boardConnected platformINPUTSTelemetryTags, topics, trendsAssetsGIS, hierarchy, stateWorkPM, CMMS, inventoryEvidenceLab, photos, reportsEnterpriseERP, BI, appsSCADA, historians, GIS, CMMS, LIMS, ERP, files, APIsPRODUCT LAYERDataOpsConnectDigital TwinModelAI AgentsRecommendAssetOpsWorkFieldEvidenceAPI/MCPPublishOne context layer, many productsOUTCOME DASHBOARDOperational confidenceRecommendations, work, reports, APIs, and evidence use the same recordReplace disconnected systems with one operational record across data, digital twins, AI, work, compliance, edge, and enterprise access.

Workflow

From industrial data to decisions your team can defend

TwinEdge follows the complete decision path: connect the source, give the signal asset context, detect risk, recommend action, route approved work, and keep evidence for review.

Connect the systems already in place

Use cloud connector, Collector, OT Bridge, or TwinEdge OS to reach SCADA, PLCs, historians, MQTT, SQL, files, REST APIs, GIS, CMMS/EAM, LIMS, ERP, and edge systems.

Turn fragmented data into one operating record

Map tags, topics, tables, documents, and work history into asset models, namespaces, graph relationships, digital twins, and AI-ready data products.

Move from recommendation to work with evidence

Agents explain, draft, validate, diff, request approval, and carry source evidence into EAM, Field, compliance reports, APIs, and MCP products.

Capabilities

How the TwinEdge operating layer works

The platform brings edge runtime, Industrial DataOps, digital twin models, governed AI agents, work execution, and audit evidence into one connected architecture.

Industrial DataOps

A workspace for sources, tags, models, physics inputs, instances, pipelines, namespace, graph, catalog, APIs, MCP, and monitoring across operational systems.

Governed agentic analytics

Agents use operational context, physics model outputs, and operating envelopes to prepare evidence-backed recommendations with dry-run plans and approval gates.

Complete execution layer

AssetOps EAM, Field, Water OS, Wastewater OS, Chemical OS, Water Quality, Capital Planning, ESG, APIs, and MCP use the same trusted context.

The problem

Industrial teams are drowning in data but still short on operational truth.

SCADA screens, historians, GIS maps, CMMS records, lab results, spreadsheets, PDFs, and operator notes all hold part of the answer. When something goes wrong, teams lose time reconciling systems instead of acting on a trusted view.

Signals lack context

Raw tags and alarms rarely explain which asset is affected, how critical it is, what changed, or which procedure applies.

Work is disconnected from evidence

Maintenance, field work, compliance review, and capital planning often depend on screenshots, exports, and manual justification.

AI cannot help without trust

Generic copilots are risky when they cannot prove source context, role scope, approval state, and what evidence supports a recommendation.

Outcome proof

TwinEdge connects the cause, the consequence, and the next best action.

The platform is designed for measurable industrial outcomes: faster investigations, fewer avoidable failures, better maintenance decisions, lower operating waste, and cleaner audit evidence.

Faster exception response

Operators and engineers see the asset, telemetry, history, recommendations, and evidence trail in one investigation path.

More reliable work planning

Maintenance teams can prioritize work from condition, criticality, procedures, parts context, approvals, and recurring risk patterns.

Clearer executive reporting

Leaders can review operating risk, asset health, energy performance, compliance readiness, and capital needs from a consistent model.

Investigations

Find the reason faster when alarms, work history, and documents point in different directions.

TwinEdge gives teams a shared timeline of readings, events, operating state, recommendations, approvals, and work evidence so troubleshooting does not start from a blank search.

One timeline for the event

Bring telemetry, alarms, recent work, asset condition, procedures, lab context, field notes, and source evidence into the same review path.

Recommendations with boundaries

AI-supported findings show the source context, confidence, assumptions, approval state, and next action before work is handed off.

Replay for learning

Teams can review what happened, why a recommendation was accepted, who approved it, and how the final work was closed out.

Engineering controls

Engineering controls for industrial AI.

TwinEdge can show real telemetry, local inference, protocol flows, and agent traces without claiming uncontrolled autonomy or SCADA replacement.

Read-only first

Physical writeback is disabled by default and recommendations pass through approval gates.

Replayable evidence

Plans, diffs, source context, and approval history remain available for review.

Deployment choice

Cloud-connected, local, and offline paths support evaluation without forcing one architecture.

Source system respect

TwinEdge works above SCADA, historians, CMMS, GIS, LIMS, ERP, and data lakes rather than pretending to replace them all.

Outcomes

Customer benefits from the TwinEdge platform

The value is not another dashboard. TwinEdge helps industrial teams act sooner, explain decisions clearly, reduce waste, and preserve the record behind every recommendation.

Operations leaders

See a path from plant data to work, risk reduction, energy improvement, and evidence without replacing every existing system.

Engineers and IT

Get source visibility, schema discipline, governance, replay, and deployment options for cloud, no-cloud, and hybrid sites.

Executive teams

Start with a focused operational workflow and expand the same context across analytics, twins, EAM, Field, and industry packs.

Maintenance and field teams

Turn approved recommendations into work orders, routes, mobile execution, closeout evidence, and history without losing source context.

Connected platform

Extend the same context across the operating layer

DataOps Workbench creates the physics-aware, AI-ready context.

Agentic Analytics uses that context to explain, draft, and validate recommendations.

TwinEdge OS supports cloud-connected, offline, and protocol-rich edge deployments.

AssetOps EAM and TwinEdge Field close the loop from recommendation to work, guided mobile diagnostics, human-reviewed evidence, and closeout.

Water OS, Wastewater OS, Chemical OS, Water Loss OS, Water Quality, Capital Planning, ESG, and Facility OS package industry workflows.

REST and MCP data products make context available to enterprise applications and AI systems.

Frequently asked questions

Questions about TwinEdge services

Clear answers for buyers, operators, engineers, and evaluation teams.

What is TwinEdge Platform?

TwinEdge Platform is the cloud and hybrid coordination layer for industrial operations. It connects governed data context, digital twins, AI agents, AssetOps, field work, compliance evidence, and reporting around the same asset model.

How do TwinEdge Platform and TwinEdge OS work together?

TwinEdge OS runs close to equipment for protocol access, local storage, inference, dashboards, alerts, and offline operation. TwinEdge Platform coordinates shared context, fleets, analytics, agents, work, and governance across sites.

Does TwinEdge replace SCADA, historians, CMMS, or ERP systems?

No rip-and-replace is required. TwinEdge can operate above and alongside existing SCADA, historians, GIS, CMMS or EAM, LIMS, ERP, and BI systems while reducing custom integration between them.

What makes the platform physics-grounded?

Asset and process signals can be evaluated against equations, performance curves, operating envelopes, failure modes, and engineering constraints. Those outputs stay attached to recommendations and work evidence.

Can TwinEdge AI agents change industrial systems without approval?

The public product is read-only and recommendation-first by default. Agents explain findings, draft plans, validate constraints, and route human approval before an operational handoff.

Evaluate TwinEdge

Plan your first TwinEdge workflow.

Review the operating model with our team, or download TwinEdge to evaluate the platform in your own environment.