HOW YOU PAY
We do the work. You pay for results.
TwinEdge is a team of reliability, physics and AI experts. We do the reliability work on your pumps and other critical equipment. You start with a fixed-fee pilot. Then you pay a monthly fee and a fee for verified results.
Want your team to run it? See software plans.
One site. One group of assets. A fixed price and a clear finish line.
Quoted per site
A named engineer watches your equipment and keeps the repair list moving.
Per site or asset group
You pay more only when the meter shows we earned it.
Or a set price per verified early catch
We do not put a savings percentage on anything until we have your baseline.
HOW A FEE IS WORKED OUT
Every number comes from the outcome ledger. You see the same ledger we do.
WHAT COUNTS AS A RESULT
We do not bill for a failure that did not happen. Nobody can show you that.
A fault we found, a job you approved, and a job closed with field evidence.
kWh against the baseline, adjusted for output, weather and production.
One sewer segment coded and reviewed, or one regulatory report drafted for sign-off.
Agreed in week one.
Flow, load and weather taken out.
Every finding and closeout is time-stamped.
Baseline against measured. The meter for the success fee.
START WITH ONE SITE
The pilot runs 90 days on one pump station or one plant. We agree how a result is counted before we begin. You approve every job and every dollar.
We still sell the software on its own. Plans start at $$3,750 a month, billed annually.
A FEW MORE DETAILS
Works with your existing systems.
Free migration if you choose to switch.
Then there is no success fee. You pay the pilot fee, and the monthly fee if you continue. If we do not find the agreed number of verified, approved issues in the 90 days, we credit part of the pilot fee.
The pilot is a fixed fee that we quote for your site and asset group before we start. Tell us what you run and we will send the number.
We agree a baseline in week one, adjusted for output, weather and production. After the repair we compare the meter with it. The outcome ledger records both numbers, and you can audit every line.
No. We do not put a percentage on it until we have your baseline. After that, the contract says how savings are counted and what the cap is.
Your crew, or a partner we work with. We write the job, check the cause and prove the result.
No. We read from the systems you already run. If you want to switch to something else, migration is free.
Nothing. We do not bill for failures that did not happen. We bill for catches that were found, approved and closed, and for energy the meter shows.
Yes. If you prefer to run it yourself, see the software plans on this page, or talk to us about a custom setup.
Tell us about one pump station or one plant. We will send the pilot terms.
Your team runs TwinEdge. You pay per plan, with unlimited users and plants. The plans cover edge servers and collectors, analytics, digital twins, maintenance and capital planning.
Want us to run it for you? See how you pay for results.
Compare with Maximo, Oracle, Rockwell, ServiceNow, and MaintainXSoftware subscription prices in USD per month, billed annually. Compute and hosting extra.
Bring your equipment data together.
$45,000 billed annually
Reduce downtime and plan maintenance.
$60,000 billed annually
Make better repair and replacement decisions.
$90,000 billed annually
Your products, models, integrations, and deployment.
Tailored annual contract
Software subscription prices include unlimited registered users. Cloud compute and hosting costs are extra and quoted separately based on concurrent usage, data processing, storage, and data transfer. AI and media usage are billed separately. For on-premise deployments, you provide the infrastructure. Migration is free.
FEATURE DIFFERENCE
Pick a vendor. See the same features side by side — including TwinEdge Field — and where TwinEdge exceeds.
TwinEdge OS, collectors, historian, DataOps, twins, AssetOps, TwinEdge Field, and capital planning — against IBM Maximo, Oracle Cloud Maintenance, Rockwell Fiix, ServiceNow, and MaintainX.
| Feature | TwinEdge | IBM Maximo | Oracle | Rockwell | ServiceNow | MaintainX |
|---|---|---|---|---|---|---|
| TwinEdge OSEdge server and industrial protocols | In family | Partial | Not native | Partial | Not native | Not native |
| Collectors & historianHistory on site, even air-gapped | In family | Partial | Not native | Not native | Not native | Not native |
| DataOpsSCADA, CMMS, files, and APIs as context | In family | Partial | Partial | Partial | Partial | Partial |
| Analytics & twinsPhysics of the asset, not a generic model | In family | Separate product | Not native | Not native | Not native | Not native |
| AssetOps EAMWork, PMs, parts, and the asset record | In family | Native | Native | Native | Partial | Native |
| TwinEdge FieldOffline work, sound, vibration, evidence | In family | Partial | Separate product | Partial | Partial | Partial |
| Capital PlanningRepair or replace from the same record | In family | Separate product | Partial | Not native | Not native | Not native |
| Unlimited registered usersOperators, planners, and technicians | In family | Not native | Not native | Not native | Not native | Not native |
| On-prem and air-gappedThe site keeps running with no cloud | In family | Partial | Not native | Not native | Not native | Not native |
| Overlay on what you runKeep SCADA and CMMS. Connect them. | In family | Partial | Not native | Partial | Partial | Partial |
| Free migrationSwitch, or keep the system you have | In family | Not native | Not native | Not native | Not native | Not native |
TWINEDGE FIELD
TwinEdge Field includes dispatch, offline packets, guided sound and vibration screening, camera and OCR evidence, and closeout into AssetOps — in the same family as TwinEdge OS and the historian. Maximo Mobile, Oracle Field Service, Fiix mobile, ServiceNow FSM, and MaintainX mobile are work-execution products.
TwinEdge FieldCoverage is from public product positioning and TwinEdge family scope. “Native” means the compared product publicly includes that job. “Separate product” means another SKU in the same company. “Partial” means integrations or add-ons. Validate edition, modules, and quote.
WHERE TWINEDGE RUNS
Choose how you deploy. Cloud compute and hosting are extra and quoted separately after a needs assessment of your sites, data, and workload.
TwinEdge hosts the platform. Cloud compute and hosting are extra and quoted separately for your workload.
Run TwinEdge in your environment. The software subscription stays; you supply the infrastructure.
| Included in your plan | Data Foundation | Connected Operations | Lifecycle Intelligence | Enterprise Fully Custom |
|---|---|---|---|---|
| Unlimited registered users and plants | Included | Included | Included | Included |
| TwinEdge OS + TwinEdge Historian + DataOps | Included | Included | Included | Agreed scope |
| Condition trends and predictive maintenance | Not included | Included | Included | Agreed scope |
| Physics analytics with standard asset models | Not included | Included | Included | Agreed scope |
| AssetOps EAM + Field + parts and procurement | Not included | Included | Included | Agreed scope |
| Asset-specific physics-based digital twins | Not included | Not included | Included | Agreed scope |
| What-if duty, performance and lifecycle-cost scenarios | Not included | Not included | Included | Agreed scope |
| Capital Planning + one industry package | Not included | Not included | Included | Agreed scope |
| On-premise, cloud, or hybrid deployment | After assessment | After assessment | After assessment | After assessment |
| Capacity, usage, and token cost | After assessment | After assessment | After assessment | After assessment |
| Business-hours support | Included | Included | Included | Agreed scope |
| Cloud compute and hosting | Extra; quoted separately | Extra; quoted separately | Extra; quoted separately | Agreed scope |
| Implementation, calibration and custom model development | Separate scope | Separate scope | Separate scope | Agreed scope |
A FEW MORE DETAILS
Works with your existing systems.
Free migration if you choose to switch.
Enter your work email for the selected subscription. Our team will contact you to discuss your assets, deployment requirements, and next steps.
Connected Operations starts at $5,000/month equivalent, billed $60,000 annually. It includes unlimited registered users and plants, condition trends, degradation detection, standard physics analytics, and the AssetOps and Field workflow. Standard model configuration and telemetry mapping are scoped in implementation.
Lifecycle Intelligence starts at $7,500/month equivalent, billed $90,000 annually. It adds asset-specific physics-based twins, operating-duty and performance scenarios, lifecycle-cost comparisons, and Capital Planning. Unlimited registered users and plants are included. Model calibration, custom equations, training, and commissioning are scoped separately.
Physics analytics applies configured standard asset models to measurements to explain efficiency and performance differences. A physics-based digital twin represents a particular asset using its specifications, curves, and operating history, so teams can explore changes in duty and compare scenarios.
From $3,750/month equivalent, billed $45,000 annually: TwinEdge OS, TwinEdge Historian, TwinEdge DataOps Workbench, shared asset context, dashboards, API/MCP access, unlimited registered users and plants, product updates, and business-hours support. Cloud compute and hosting are extra and quoted separately.
You can register as many users as you need without a per-user license fee. Concurrent usage, data processing, storage, and data transfer determine the compute and hosting capacity you need, which is quoted and charged separately.
Yes. Every package can run in TwinEdge-hosted cloud, on-premise in your environment, or as a hybrid. After a needs assessment of your sites, data, and workload, the proposal specifies deployment, separate compute and hosting charges, usage allowances, and any AI token budget.
There is no per-user or per-plant license fee. Cloud compute and hosting are extra and quoted separately. Your quote defines the capacity for concurrent usage, ingestion, processing, storage, retention, queries, data transfer, and managed edge runtimes. Additional capacity uses agreed blocks. Managed AI and media consumption have a separate budget; deterministic physics calculations do not carry an external-token fee.
Yes. Migration from your existing system to TwinEdge is free. You can also keep your existing systems and connect them with TwinEdge; switching is optional.
The pricing page lists the same features side by side. TwinEdge includes TwinEdge OS, collectors and historian, DataOps, physics twins, AssetOps, TwinEdge Field, capital planning, unlimited registered users, on-prem and air-gapped operation, overlay on existing SCADA/CMMS, and free migration. TwinEdge Field includes offline work, guided sound and vibration screening, camera and OCR evidence, and closeout on the same record as AssetOps.
Software subscriptions and separately quoted cloud compute and hosting are recurring charges. Migration from your existing system is free. Other implementation work covers agreed source mapping, standard model configuration, training, and commissioning. Custom model development, equipment calibration, bespoke integrations, dedicated infrastructure, and additional service commitments are quoted to the work. Existing implementation is not billed twice when upgrading.
Contact us to select the products, custom models, integrations, deployment architecture, and service commitments for your organization. Software, implementation, and managed operations are specified in the proposal.
See the products together and discuss what your team needs.