Resources / User Guide / Core Products
TwinEdge Field Mobile Work and Diagnostics
Use TwinEdge Field for mobile work, dispatch, offline execution, inspections, guided equipment screening, safety, evidence capture, closeout, and synchronization with AssetOps EAM.
Technicians, reliability teams, field supervisors, dispatchers, safety leads, and maintenance planners.
Before you start
What to have ready
Work orders, inspections, permits, or rounds assigned to field roles.
Mobile users with role access and field policy settings.
Required work and diagnostic evidence such as sound, vibration, photos, OCR context, readings, notes, signatures, or safety checks.
A closeout process that updates the asset and work history.
Usage workflow
How to use TwinEdge Field
Prepare the work package
Attach asset context, task steps, safety requirements, parts, documents, and expected evidence before dispatch.
Dispatch and execute
Technicians open the assigned work, follow tasks, capture readings, add notes, attach photos, and update status.
Capture diagnostic evidence when the job requires it
Use an asset-aware recipe for safety preparation, guided equipment sound, phone vibration, camera and OCR context, quality checks, technician review, and recommended next checks.
Handle permits and exceptions
Use permits, inspections, observations, and approvals when field conditions require review before completion.
Close out with evidence
Submit completion notes, actual labor, used parts, measurements, and closeout evidence so the asset history is complete.
Review and improve
Supervisors and reliability teams review work quality, diagnostic findings and limitations, overdue work, field policy compliance, and evidence gaps before the next cycle.
Product areas
Where to work in TwinEdge
Work Orders
Assigned work and closeout.
Planner
Backlog and dispatch planning.
Assessments
Inspections and observations.
Permits
Permit tracking and signoff.
Documents
Work package documents and knowledge base.
Field Policies
Admin rules for field execution.
App links require an approved TwinEdge account and the right module access.
Need help?
Get implementation guidance
Request Field onboarding when mobile execution, diagnostic evidence, or closeout quality need standardization.
Talk to TwinEdge