← Platform Overview

Operations Intelligence

Work Order Management

Work orders triggered by real equipment conditions -- not just calendar reminders. From alert to verified closure, every step is tracked, timestamped, and auditable.

OPEN12OVERDUE3IN PROGRESS8AVG RESOLUTION4.2hKANBAN BOARDOPEN12IN PROGRESS8REVIEW5CLOSED47WO-1847Pump P-201A1h agoPWO-1842Chiller CH-012h agoCWO-1838Blower BL-053h agoBWO-1835Generator G-14h agoGWO-1830Pump P-302B5h agoPWO-1825Valve VLV-446h agoVWO-1820Tank TK-2007h agoTWO-1810Pump P-105C8h agoPWO-1805Motor M-129h agoMWO LIFECYCLE — WO-1847Created08:14Assigned08:22In Progress09:05Review11:30Closed12:184h 04m totaltwinedge@cmms:~$ wo status --summary MTD completed: 142 work orders Avg resolution: 4.2 hours | SLA compliance: 96.8% Condition-triggered: 68% | Calendar PM: 32%

End-to-End Workflow

From detection to verified closure in six tracked stages.

01Alert TriggeredPhysics model detects bearing temperature 12% above baseline -- or calendar PM comes due
02WO CreatedWork order auto-generated with equipment context, sensor readings, and suggested repair procedure
03AssignedRouted to the qualified technician based on skill matrix, availability, and geographic proximity
04In ProgressTechnician checks in, logs time, uploads photos, records parts used, and adds field observations
05CompletedTask marked done with resolution notes. System verifies sensor readings return to normal baseline
06VerifiedSupervisor reviews work, approves closure, and compliance documentation is auto-generated

Key Features

Condition Triggers

Automatically create work orders when vibration, temperature, or efficiency crosses configurable thresholds.

Skill-Based Routing

Match work orders to technicians by certification, equipment expertise, and current workload balance.

SLA Tracking

Set response and resolution SLAs by priority level. Escalation chains trigger when deadlines approach.

Audit Trail

Every status change, assignment, and field note is timestamped and immutable. Full compliance history.

Procedure Library

Attach standard operating procedures, safety checklists, and lockout/tagout steps to each work order type.

Parts & Inventory

Track spare parts consumption per work order. Auto-reorder when warehouse stock falls below minimum.

Stop Chasing Paper Work Orders

Digital work orders with full context, sensor data, and automatic routing. Your team fixes problems faster.