One system for maintenance, life safety records, resident comfort, and every building in your group. The paperwork builds itself as your team works. Your equipment tells you it's failing before it fails.
In skilled nursing, most life safety citations are not equipment failures. They are paperwork failures. A fire drill that can't be shown to have covered every shift. A generator test log with a missing quarter. Oxygen and medical gas records that can't be produced on the morning someone asks. The building was safe the whole time — the proof simply wasn't there when it was needed.
Every inspection, test and drill the codes require, laid out on a calendar that never forgets.
Nothing closes without a photo, a reading, and a signature. The evidence is captured as the work happens.
Boilers, generators, chillers and resident room temperatures monitored around the clock.
Equipment problems spotted weeks before a breakdown — with the repair cost shown up front.
Every problem becomes a work order with the right person, the right parts, and clear steps.
One button produces the binder — dated, complete, and ready to hand to a surveyor.
Most maintenance software stores records. It doesn't watch your building. And most building monitoring tools watch equipment but can't dispatch a technician or produce a survey document. TwinEdge does the whole job: it schedules the work, proves it was done, watches the equipment, catches faults early, and prints the paperwork.
Everything below is one system with one login and one bill. Your equipment stays exactly where it is. Nothing is ripped out, and nothing needs a second vendor to join up.
The joins are where other systems fail. When a fault is found, the work order writes itself, the technician gets the manual, the record files into the survey binder, and the saving lands in the energy report — because it is all one system, not six with connectors between them.
TwinEdge knows what each survey asks for. As your team completes work, the records file themselves into the right place. When a surveyor arrives, you print — you don't scramble.
The difference is when you find out. A filing system records that a test happened. TwinEdge tells you one is about to be missed — while there is still time to run it.
The codes are specific about how often, how long, and at what load. TwinEdge holds those rules so your team doesn't have to remember them — and warns you early when a deadline is coming.
Comfort complaints and water safety are resident care issues before they are maintenance issues. TwinEdge watches both continuously, so your team acts on a reading — not on a phone call from a family member.
The complaint you never receive. Most hot-and-cold complaints start as a small equipment fault days earlier — a stuck damper, a failing valve, a fan running at the wrong speed. TwinEdge catches those faults while rooms are still comfortable, which is why the complaint never arrives.
A 3D model of your building, built from your own drawings, with every piece of equipment on it. Tap a floor to open it. Tap a machine to see what it is doing right now, what it has cost you, and when it was last serviced.
We build the model for you. Send whatever drawings you already have — floor plans, a fire evacuation drawing, even a scan of a paper print — and we build the model, check it, and match every machine on it to its record. Most senior care buildings have never had a 3D model, and nobody on your team needs to start drawing one now.
The model is not a picture — it is the interface. Every reading on it is live, every asset behind it carries its full history, and pointing a phone at the real machine brings the same information up over the camera view.
TwinEdge can trim heating, cooling and ventilation on its own, lowering your bills every day. In a building full of residents, that only works with strict rules. So it never acts outside limits your team sets, never starts until a named person signs it off, and never makes a change that isn't recorded.
Resident areas stay inside the range you specify. Those limits are hard rules the system cannot cross.
Nothing runs automatically until your maintenance director approves it by name, on screen.
Gentle adjustments in unoccupied and back-of-house areas first. Never a sudden change.
Every change is written to a log that cannot be altered — including during an internet outage.
It compares your usage against what the building would have used, adjusted for weather.
Pause one action, one system, or the whole building — instantly, from any phone. Everything returns to exactly how your team was running it before.
Occupied resident rooms are protected by the tightest limits in the system. Savings are taken from corridors, offices and plant rooms first.
All decisions are made by a small computer inside your building. An internet outage changes nothing, and the record stays complete.
It starts by only suggesting. Your team approves each move by hand. Automatic control switches on one system at a time, when you're ready.
You stay in charge of the AI. Every suggestion is recorded, and you accept or reject it. Nothing is filed, closed, or sent on your behalf without a person agreeing to it — which is exactly what a surveyor will want to hear.
Your team doesn't sit at a desk. So the app holds everything they need, captures the proof as they work, and needs no connection to do either.
Runs on the phone already in their pocket. A native app for iPhone and Android, on personal or facility devices, with nothing for your IT to manage — and no training course to schedule.
Adoption isn't a training problem. The nurse gets a code on the wall. The technician gets a job list. The contractor gets an email. Nobody is asked to learn a system — they're asked to do the thing they were already doing, in a way that leaves a record behind.
Most reporting tools leave you to work out what the graph means. TwinEdge does that part too: it ranks what to do next, puts a monthly figure against each one, and turns any of them into a work order in a single click.
This is the page a regional director opens on Monday morning. Four actions, $825 a month, ranked by what they are worth — with the evidence one click behind each of them.
No reports to build and no query to write. Ask the question the way you would ask a colleague, and the answer comes back from your own records — with the working shown, and a suggestion for what to do about it.
It learns your building, not the internet. Trained on your own records only, never used to train anyone else’s system, and never connected to resident health records — so no clinical data is ever in scope. Every answer names the data it came from, and anything that would change your building waits for a person to approve it.
The helpers work; you stay in charge. They triage, replan, file and chase — and anything that needs a human decision waits for one, with the reason shown. Nothing is filed or closed in your name without your approval.
| What your building needs | TwinEdge | TELS (Direct Supply) |
Brightly (Siemens) |
MaintainX | UpKeep | eMaint (Fluke) |
Accruent | Binders & spreadsheets |
|---|---|---|---|---|---|---|---|---|
| Work orders & preventive maintenance | ● | ● | ● | ● | ● | ● | ● | ○ |
| Built for skilled nursing, not adapted to it | ● | ● | ◐ | ○ | ○ | ○ | ◐ | ○ |
| Survey binder produced automatically | ● | ● | ◐ | ○ | ○ | ◐ | ◐ | ○ |
| Fire drills logged with per-shift proof | ● | ● | ◐ | ○ | ○ | ○ | ○ | ◐ |
| Generator testing to code, all three cycles | ● | ● | ◐ | ○ | ○ | ◐ | ◐ | ◐ |
| Water management & Legionella plan | ● | ◐ | ○ | ○ | ○ | ○ | ○ | ◐ |
| Live monitoring of boilers, chillers & generators | ● | ○ | ◐ | ○ | ○ | ○ | ○ | ○ |
| Resident room temperature watched 24/7 | ● | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| Faults found early, with the cost shown | ● | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| Equipment health check from a phone | ● | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| Building adjusts itself, with sign-off & stop button | ● | ○ | ○ | ○ | ○ | ○ | ○ | ○ |
| Field app that fully works with no signal | ● | ◐ | ◐ | ● | ◐ | ◐ | ○ | ● |
| All your buildings on one readiness screen | ● | ◐ | ◐ | ◐ | ○ | ◐ | ● | ○ |
| Five-year capital plan from real equipment data | ● | ◐ | ◐ | ○ | ○ | ○ | ● | ○ |
| Export all your data free, no lock-in | ● | ○ | ○ | ◐ | ◐ | ◐ | ○ | ● |
| Flat price — unlimited users and equipment | ● | ○ | ○ | ○ | ○ | ○ | ○ | ● |
Changing systems is the reason most buildings stay on something that isn't working. So we take that job off you entirely: we export your equipment list, schedules, history and vendor records from whatever you use today, load them, and check them against the actual building before you rely on them.
Your equipment, schedules and history moved across and checked. Your team logs in and sees their own building.
Live monitoring connected to your boilers, chillers, generator and resident wings. Alerts start arriving.
First survey binder produced from real records — so you can see exactly what a surveyor would see.
We host it. You log in and go. Nothing for your IT to install or look after.
The complete system, inside your network, under your rules. No features missing.
Runs fully disconnected if required, with backup and recovery drills proven.
Export everything — every reading, every work order, every signed inspection — in open formats, whenever you ask, at no charge. That promise is written into the contract, not left to goodwill.
Every automatic action and every AI suggestion is attached to the person who approved it. When a surveyor asks who authorised something, there is a name and a time.